HR Team Members
Service Providers
| Website | Phone Number | Description |
|---|---|---|
| American Century Investments | 800-345-3533 | One of Lehigh's 403(b) investment companies |
| Bethlehem 1st Federal Credit Union | 610-691-0041 | Lehigh employees have access to credit union membership |
| BenefitsVIP Service Center | 866-293-9736 Monday - Friday 8:30 a.m. to 8:00 p.m. eastern time | Login to LehighBenefits via Connect Lehigh |
| Blue Cross Blue Shield Global Core | 800-810-2583 | Capital Blue Cross international coverage coordination |
| Capital Blue Cross (CBC) | 800-216-9741 | Lehigh's medical insurance carrier |
| COBRA by Benefitfocus | 855-889-6519 | Lehigh's administrator for COBRA |
| Davis Vision | 800-999-5431 | Lehigh's vision insurance carrier |
| Employee Assistance Program - HealthAdvocate |
| Lehigh's Employee Assistance Program provider. For more information on their personal health advocacy services see below. |
| Employment Verification | For general employment verification:
If you'd like to contact them via phone, please use the appropriate number below: | For mortgage specific employment and income verification: All mortgage/financial verifications of employment are currently being completed by the Payroll Office. Provide the following information to your lender: Fax: 610-758-6898 Email: inpayrol@lehigh.edu Phone: 610-758-5525 |
| Express Scripts | 866-383-7420 | Lehigh's prescription drug carrier (formerly Medco) |
| Fidelity Investments | 800-343-0860 | One of Lehigh's 403(b) investment companies |
| Genworth Insurance* | 800-456-7766 | Insurance company offering long term care insurance to employees and their family members *Genworth is no longer issuing new coverages. If you are an existing policyholder, please contact Genworth for coverage information. |
| Health Advocate (Personal Advocacy Services) | 866-695-8622 Email: answers@HealthAdvocate.com | Provides employees and their families with confidential, one-on-one help from an industry expert who knows the ins and outs of the complex healthcare system. Personal Health Advocates are skilled at working with healthcare providers, insurance plans and other health-related organizations to resolve complex clinical and administrative issues. |
| Keystone Health Plan Central | 800-216-9741 | Lehigh's HMO medical insurance carrier. Administered by Capital Blue Cross. |
| Lehigh Valley Association of Independent Colleges (LVAIC) | 610-625-7888 | Association of local colleges and universities that provides tuition benefits to eligible faculty and staff |
| Northampton Community College Center for Business and Industry | 877-543-0998 | A series of professional and management development programs designed to strengthen the workforce and increase performance, productivity and motivation |
| 717-787-5279 | State government agency that administers labor regulations within Pennsylvania | |
| Reliance Matrix | 877-202-0055 | Lehigh's Short Term Disability benefit administrator. Initiate a claim by phone or online. |
| Social Security Administration | 800-772-1213 | Federal agency that administers social security and disability benefits |
| TIAA (Teachers Insurance and Annuity Association) | 800-842-2252 | Lehigh's retirement program administrator as well as one of the approved 403(b) investment companies for the voluntary supplemental retirement plan. |
Temporary Employment Agencies: | 610-433-3500 | This agency has a contract with Lehigh University to provide temporary workers as needed. See the related Policy. |
| United Concordia | 800-332-0366 | Lehigh University's dental insurance provider |
| 610-776-0592 | Federal agency that administers wage and hour labor laws | |
| Vanguard Group | 800-662-2003 | One of Lehigh's 403(b) investment companies |
| WageWorks | 855-774-7441 | Lehigh's administrator for flexible spending accounts |
Lehigh Resources
| Reporting Incidents of Bias, Harassment or Sexual Misconduct | Behavior that conflicts with our goal of a campus climate of inclusive diversity is unacceptable. We encourage anyone who experiences, witnesses or knows of such actions to report it through one of the appropriate official channels. This link will bring you to the office of Lehigh's Equal Opportunity Compliance Coordinator, where you will find complete information regarding the reporting of bias incidents, gender violence, sexual misconduct, sexual assault, and harassment. | |
| Council for Equity and Community | A group to foster an environment where all members of campus work together, transcending racial, cultural and other boundaries, to build a stronger Lehigh community and richer environment for all. | |
| Diversity: Our Commitment to Inclusiveness | The Lehigh community is devoted to creating a rich educational experience and committed to creating an environment where we all learn, work, and live together transcending boundaries. | |
| Employee Relations Advisory Committee | A committee that is committed to a proactive stance in advising the President, through the Vice President for Finance and Administration, on matters of policy and programs pertaining to employee relations. | |
| Ethics and Compliance Hotline | 888-924-4450 | Any member of the Lehigh community may anonymously and confidentially report concerns regarding financial or ethical dealings, fraud, conflicts of interest, noncompliance with governmental or university requirements, etc. Concerns and problems can be reported by phone or online. |
| Faculty and Staff of Color Network | The Network offers support and resources to aid in the recruitment, retention, and promotion of faculty and staff of color at Lehigh. | |
| Health and Wellness Center | 610-758-3870 | The Student Health and Wellness Center exists primarily to treat students. The center occasionally arranges vaccination clinics that are available to the entire campus, usually through an outside vendor. Information about these events is shared through university announcements, Spotlight, and the center's website. |
| Lehigh University's Strategic Plan | Advancing our intellectual footprint by developing a strategic framework for the future. | |
| Lehigh's Core Values | The university's enduring tenets. | |
| Ombudsperson Office | 610-758-3156 | The Ombudsperson serves as a neutral, independent, confidential, and informal conflict resolution resource for all members of the Lehigh community. |
The Pride Network for LGBT Staff/Faculty and Allies | 610-758-4126 | The Pride Center and The Pride Network provide support, education, and advocacy to create visibility and improve campus life for LGBTQIA students, staff, faculty, and alumni. |
| Sustainability Initiative | 610-758-3976 | Lehigh University has made great strides in weaving sustainability into our academic and operational processes. In April 2012, we adopted our first Campus Sustainability Plan to advance integration of environmental stewardship, social equity, and economic responsibility into our work. |