Core Success Factors describe the key attributes that are critical for all staff members in order for the university to achieve its strategic goal.
Integrity and Honesty- Are widely trusted and trustworthy
- Are a direct, truthful individual
- Present truth in an appropriate and helpful way
- Keep confidences
- Admit mistakes
- Never misrepresent self or Lehigh for personal gain
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Equitable Community |
Effective and Responsible Communication- Communicate clearly and listen actively
- Ask questions to ensure understanding
- Exercise mature judgement and emotional intelligence in communication with others
- Build and foster shared ideas, resources and collegial relationships
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Collaboration and Teaming- Demonstrate caring, sharing and cooperation
- Seek and accept feedback from peers and managers
- Incorporate feedback into actions, behaviors, and approaches for improved team success
- Identify hidden problems and participate in big picture solutions
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Accountability for Work Expectations- Are very productive and efficient in planning and executing work
- Produce value-added results that consistently meet or exceed the standards and expectations of internal and external customers
- Hold self and teammates accountable for assigned responsibilities and results
- Eagerly learn new skills and capabilities to improve for the future
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Commitment to Change, Progress, and Learning- Approach daily work and responsibilities with initiative and a fresh, creative outlook
- Be sensitive to due process and proper pacing
- Anticipate and adjust for roadblocks and modify work habits and practices appropriately
- Demonstrate enthusiasm, support, and agency for change
- Offer new ideas when old approaches have failed or are no longer effective
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